Toyota Announces Voluntary Recall on 2010 Model-Year Prius and 2010 Lexus HS 250h
Vehicles to Update ABS Software
Inspection of Power Steering Hose Position on Certain 2010 Camry Also Announced
Recalls Underscore Toyotas Commitment to Address All Vehicle Quality and Safety Issues Promptly and Effectively
February 8, 2010 - Torrance, Calif., - Toyota Motor Sales (TMS), U.S.A., Inc,
today announced it will conduct a voluntary safety recall on approximately 133,000
2010 Model Year Prius vehicles and 14,500 Lexus Division 2010 HS 250h vehicles
to update software in the vehicles anti-lock brake system (ABS). No other
Toyota, Lexus, or Scion vehicles are involved in this recall.
The ABS,
in normal operation, engages and disengages rapidly (many times per second) as
the control system senses and reacts to tire slippage. Some 2010 model year Prius
and 2010 HS 250h owners have reported experiencing inconsistent brake feel during
slow and steady application of brakes on rough or slick road surfaces when the
ABS is activated in an effort to maintain tire traction.
Toyota has responded
to owner concerns with a running production change for 2010 Prius that was introduced
last month, improving the ABS systems response time, as well as the systems
overall sensitivity to tire slippage. The production change for the HS 250h is
planned for later this month.
Were committed to doing everything
we can as fast as we can to restore consumer trust in Toyota, and
these recalls are part of this effort, said Jim Lentz, President and Chief
Operating Officer, Toyota Motor Sales. We regret the inconvenience this
recall will cause to Prius and HS 250h owners, and will do our best with the support
of our dealers to make sure that it is conducted in the most trouble-free manner
possible.
Mr. Lentz continued: As part of the quality improvement
program announced by Toyota President Akio Toyoda last week, our company is undertaking
a top to bottom review to ensure that our vehicles meet our own high standards
of safety and reliability, now and for the future. We are taking steps to implement
more stringent quality control across the company, to investigate customer complaints
more aggressively and to respond more quickly to any safety issues we identify.
The recall will allow Toyota dealers to perform the software update on 2010
Prius vehicles sold prior to this running production change. Only Prius vehicles
produced since May 2009 and all HS 250h vehicles are subject to this recall. First-
and second-generation Prius vehicles use a different ABS system and are not involved
in this campaign.
The ABS system on the Lexus HS 250h is similar in design
to the Prius. The software adjustment planned for HS 250h production and dealer
modification is being finalized and will be announced very soon.
Toyota
will begin mailing letters to Prius owners included in this recall next week and
HS 250h owners within the next few weeks, to let them know when to bring their
vehicles into a dealership. Owners will only receive a letter if their vehicle
is involved in the recall.
Separately, Toyota will conduct a voluntary
safety recall on approximately 7,300 early production - 2010 model year Camry
vehicles equipped with the 4 cylinder engine to inspect for a power steering hose
that may be in contact with a front brake tube. This contact could lead to a hole
in the brake tube and cause a brake fluid leak, increased brake pedal stroke and
greater vehicle stopping distance.
Owners of the involved 2010 Camry vehicles
will be notified by mail starting in the middle of February.
Detailed
information about these recalls is available to customers at www.toyota.com/recall
and at the Toyota Customer Experience Center at 1-800-331-4331.
