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iPhone® : I'm not getting any audio output
The phone's audio output is set to Dock Connector. Test for this condition.
The Entune™ mobile app is running in the background.
- Activate your phone's Bluetooth®  connection
- Restart the phone
- Restart the vehicle
The Entune™ mobile app on your phone crashed.
You have the Entune™ Pandora® app set for Higher quality audio. Test for this condition.
Your phone is operating in "airplane mode".
You (or someone else) moved the phone outside the vehicle.
iPhone® : the Entune&rade; mobile app is running in the background.
You are using an obsolete version of Pandora®.
Frequently Asked Questions (FAQs) holds the answers to your Entune™ –related questions.
Need help with Entune™? Troubleshooting can help solve common issues.
Your Entune™ account is your link to accessing all the great apps and data services on your new Toyota multimedia system featuring Entune™. Click below for account access.
Need even more information or have questions you’re not finding answers to? Click below to contact Toyota.