FAQs
The Frequently Asked Questions (FAQs) section of this site will help you find answers to commonly asked questions regarding Entune™ [5]. This page will be updated frequently, so if you don't see the answers you're looking for, check back again soon.
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System Integrity
How secure is the system? Is it vulnerable to hacking?
The mobile app is secure, as it requires a connection back to Toyota servers. Anti-hacking measures beyond the app, such as on the handset, are outside of Toyota’s control.
The security of the system is extremely important to us. We will not allow any apps to appear on the system that are not on the access control list. The system will not take/accept any apps that are not approved by Toyota’s access control list. The system also uses IP security used for the web today.
What is the risk of catching a virus during downloading of the mobile application?
In general, mobile phones are not targeted for viruses and malware the way personal computers are. Nevertheless, Toyota recommends downloading the Entune™ app only from trusted sources to reduce any risk to the phone. Because Entune™ is a closed system, there is no risk of a viral infection of the vehicle’s electronics.
Are there any privacy concerns? Can parking valets or service technicians access my private information?
[Answer coming soon]
Is Safety Connect® incorporated into Entune™ or is it separate?
Safety Connect® is a separate product that provides enhanced safety services. Entune™ integrates multimedia applications and data services through your mobile phone to enhance your in-vehicle experience.
Why isn’t the system linked to vehicle diagnostics?
At this time, Toyota Entune™ is a mobile phone-based application that delivers information and entertainment services to the vehicle. We are constantly looking to add new services and applications our customers' desire and are studying vehicle diagnostic integration.
FAQs
Frequently Asked Questions (FAQs) holds the answers to your Entune™ –related questions.
Account
Your Entune™ account is your link to accessing all the great apps and data services on your new Toyota multimedia system featuring Entune™. Click below for account access.
Contact Us
Need even more information or have questions you’re not finding answers to? Click below to contact Toyota.