The environmental communications team supports Toyota's Comprehensive Environmental Technology (CET) strategy, advanced technology vehicle development, environmental operational efforts and overall sustainable mobility strategy. The team communicates key environmental activities and initiatives including green building and recycling efforts, energy conservation and waste reduction, and supports key product planning and market launch strategies for advanced powertrains such as fuel cell hybrid vehicles, electric vehicles and plug-in hybrid vehicles. ESQ also supports these efforts through educational seminars and related partnership event support.

The safety and quality communication team works in coordination with a wide variety of Toyota departments and task forces to rollout future advanced safety technologies, systems and initiatives. It also promotes Toyota's "Customer First" program and leads communication efforts during vehicle recalls or any other safety or quality concerns.