Frequently Asked Questions

Company Questions

Does Toyota provide assistance for importing Toyota vehicles to the United States?

Toyota Motor Sales, U.S.A., Inc., can research for certain vehicles originally sold in the following areas listed below to determine if they qualify for importation to the continental U.S. and Alaska:

  • Canadian Vehicles* - 1993 model year and prior
  • American Samoa - all model years
  • Guam - all model years
  • Hawaii - all model years
  • Puerto Rico - all model years
  • Saipan - all model years
  • NATO Vehicles - all model years
  • United States - all vehicle model years that were originally sold in the U.S. market

To process your request please call our Customer Experience Center at 800-331-4331, Monday through Friday, between the hours of 5 AM and 6 PM, Pacific Time and Saturdays between the hours of 7 AM and 4 PM, Pacific Time. Please allow 2-3 weeks processing time from the receipt of the required paperwork.

For other vehicles that do not meet the above criteria please visit International Activities at NHTSA's (National Highway Traffic Safety Administration) website for additional assistance.

* For assistance with 1994 model year and later vehicles, please contact Toyota Canada at 800-263-7640 (within Canada) or 888-869-6828 (outside Canada).