Frequently Asked Questions

Company Questions

I lost my keys. Can you give me the key code number?

Key codes can be obtained from the Parts Department of your local dealer upon presentation of photo identification and proof of ownership. The dealership will need your Vehicle Identification Number (VIN). If your key code is not available from your local Toyota dealership, please contact our Customer Experience Center at 800-331-4331. Please be aware that Toyota does not keep key codes for all model year vehicles.

Please review the "Vehicle and Engine Identification Numbers" Frequently Asked Question (FAQ) if you need to know where to locate your VIN.