Frequently Asked Questions

Company Questions

Whom can I contact to order an Owner's Manual, Repair Manual or Wiring Diagram for my vehicle?

Many Toyota owner publications (such as Owner's Manuals, Navigation Manuals, and Warranty and Maintenance guides) for the past 15 model years can be found online on the Toyota Owner's website.  Users can download electronic copies of these publications directly from the resources section of toyota.com/owners. 

Online access to Toyota reference materials including both owner and service publications such as repair manuals and wiring diagrams may also be obtained through a subscription to our "Technical Information System (TIS)."

Print copies of Toyota owner and service publications may be purchased from our Material Distribution Center or your local dealer.  The Material Distribution Center retains these documents for seven models years.   To contact our Material Distribution Center, please call 800-622-2033 or 310-761-9400 between 7 AM and 5 PM Pacific Time, Monday - Friday.

For vehicles older than seven model years, printed copies of reference materials may be available from Helm Inc.