[an error occurred while processing this directive] [an error occurred while processing this directive] Toyota Quality | Production Process & Longevity [an error occurred while processing this directive] [an error occurred while processing this directive]

safety

Quality

From the early stages of the design process up until our cars roll off the assembly line, quality is key at Toyota. You can see it in the materials, the fit and finish, and the innovative new technology that we put into each of our vehicles.

safety

Camry Effect

The best people for telling the story of Toyota longevity are the owners. They email us about vehicles being passed down through generations. They post their impressive mileage totals in forums. In fact, you can read some of these stories about one of our most beloved models at www.toyota.com/camryeffect.

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Continuous improvement

“Kaizen” means striving for continuous improvement, and it’s a philosophy that we stand by. At our factories, the production line is seen as a progression of customers, not employees – and each team member is responsible for passing along a perfect part or assembly to the next. Every team member has the authority and the responsibility to stop the line if a component or assembly doesn’t meet our quality standards.

safety

safety

North American Center for Quality Excellence

Toyota started the North American Center for Quality Excellence in 2010. The center trains our team members and partners in safety, design and quality control, so we’re continuously improving the process. Our Product Quality Field Offices give a direct link between customers and our design, quality and manufacturing organizations. This helps us respond to customer issues quickly and effectively. These are just a few of the ways we continually improve our products, and part of the reason Toyota is ranked #1 in customer satisfaction.7

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  1. MSRP excludes the Delivery, Processing and Handling Fee of $885 for Cars, $960 for Small/Medium Trucks (Sienna, RAV4 Gas, RAV4 Hybrid, Highlander Gas, Highlander Hybrid, 4Runner and Tacoma), $1,195 for Large SUVs (Sequoia, Land Cruiser), and $1,195 for Large Truck (Tundra). (Historically, vehicle manufacturers and distributors have charged a separate fee for processing, handling and delivering vehicles to dealerships. Toyota's charge for these services is called the "Delivery, Processing and Handling Fee" and is based on the value of the processing, handling and delivery services Toyota provides as well as Toyota's overall pricing structure. Toyota may make a profit on the Delivery, Processing and Handling Fee.) Excludes taxes, license, title and available or regionally required equipment. The Delivery, Processing and Handling Fee in AL, AR, FL, GA, LA, MS, NC, OK, SC and TX will be higher. Actual dealer price will vary.
  2. 2014 EPA-estimated mileage. Actual mileage will vary.
        2015 EPA-estimated mileage. Actual mileage will vary.
  3. EPA-estimated driving range 103 miles when vehicle is fully charged. Excludes driving conditions. Actual mileage will vary.
  4. 2014 EPA-estimated mpg equivalent. Actual mpge will vary based on driving habits, charging practice, battery age, weather, temperature and road/traffic conditions. Battery capacity will decrease with time and use. For more information on mpge and range, please see www.fueleconomy.gov.
  5. 2014 EPA-estimated combined miles per gasoline gallon equivalent. Estimate includes consumption of electricity and gasoline energy during EV Mode operation. Actual results will vary for many reasons including driving conditions and how you drive and maintain your vehicle.
  6. 2014 EPA-estimated 51 city/49 highway/50 combined mpg estimates for Prius Plug-in. Actual mileage will vary
  7. 2011 American Customer Satisfaction Index (ACSI) founded at the University of Michigan’s Ross School of Business. theacsi.org
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