Important Messages Recall Home
Is your vehicle involved?
To find out if your vehicle is involved in the recent recalls, you can enter your VIN (Vehicle Identification Number) on The Toyota Owners Web site:
Recall Questions
To learn more about the recalls, visit our FAQs page.
If you have additional questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331. The Toyota Customer Experience Center hours are: Mon.-Fri. 5:00 am-6:00 pm PST, Sat.-Sun. -7:00 am-4:00 pm PST.
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See how Toyota’s safety features work.
May 13, 2010Toyota strives to develop technology that helps you stay out of harm’s way out on the road. We created the Toyota Safety Website to help keep you up to date on our latest innovations. Get the facts and see demos of safety features like the Star Safety System and Electronic Throttle Control System.
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ETCS: technology proven in over 40 million Toyota vehicles
April 21, 2010The Electronic Throttle Control Systems (ETCS) within Toyota vehicles are used to improve fuel economy, reduce emissions, and help enable important safety features such as stability control and traction control. To learn more, check out these videos, news articles, FAQs, and press releases all about ETCS.
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Safety recall addresses potential corrosion on spare tire cable for certain Siennas
April 16, 2010Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it will launch a voluntary Safety Recall involving approximately 600,000 first- and second-generation Sienna 2WD minivans sold in the United States to address potential corrosion in the spare tire carrier cable.
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Toyota Statement Regarding Safety Recalls and Technical Service Bulletins
March 26, 2010Toyota, like other automobile manufacturers, actively and continuously monitors field information related to our vehicles. Our engineers and specialists look for data and trends that may indicate a vehicle performance issue.
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St. Angelo to Lead Toyota’s North American Quality Assurance
March 25, 2010Toyota announced today that it has formed a new North American Quality Task Force led by senior automobile manufacturing executive Steve St. Angelo, who is Executive Vice President of Toyota Motor Engineering & Manufacturing North America (TEMA).
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Toyota Shares Preliminary Findings on Alleged "Runaway Prius" at Press Conference
March 15, 2010Toyota shares preliminary findings of its technical investigation into an alleged incident of unintended acceleration involving a 2008 Toyota Prius driven by James Sikes.
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Former U.S. Secretary of Transportation Rodney Slater to Lead Independent North American Quality Advisory Panel for Toyota
March 3, 2010Toyota Motor North America, Inc. (TMA) announced today that former U.S. Secretary of Transportation Rodney E. Slater will lead an independent North American Quality Advisory Panel to advise the company's North American affiliates on quality and safety issues.
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"Anatomy of Toyota's Problem Pedal: Mechanic's Diary" in Popular Mechanics
March 2, 2010Popular Mechanics' Senior Automotive Editor, Mike Allen, speaks on Toyota's recalls and the misguided theories behind them.
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Our Pledge To Toyota Drivers
March 2, 2010Read a message from Jim Lentz, President and Chief Operating Officer of Toyota Motor Sales, U.S.A, Inc.
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Akio Toyoda's Op-Ed piece in
February 23, 2010
The Wall Street JournalAkio Toyoda speaks about a new "Smart Pedal" braking system, and steps Toyota is taking to put customers first in The Wall Street Journal.
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Our Commitment To Customers
February 17, 2010Toyota's statement of commitment to its customers.
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Jim Lentz's Op-Ed piece in USA Today
February 16, 2010Jim Lentz's Op-Ed piece in USA Today concerning Toyota's commitment to safety.
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Akio Toyoda's Op-Ed piece in
February 10, 2010
The Washington PostToyota Motor Corporation President Akio Toyoda outlines the company's plans for earning back customer trust in an op-ed in The Washington Post.
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Toyota's Pledge to You
February 10, 2010Read an important message from Jim Lentz, President and Chief Operating Officer of Toyota Motor Sales, U.S.A., Inc.
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There's Been a Lot of Talk
February 4, 2010A Letter from Jim Lentz, President and COO, Toyota Motor Sales, U.S.A., Inc.
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An Open Letter to Our Toyota Customers
February 2, 2010An Open Letter from Jim Lentz, President and COO, Toyota Motor Sales, U.S.A., Inc.
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