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In The News
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To find out if your vehicle is involved in the recent recalls, you can enter your VIN (Vehicle Identification Number) on The Toyota Owners Web site:
Recall Questions
To learn more about the recalls, visit our FAQs page.
If you have additional questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331. The Toyota Customer Experience Center hours are: Mon.-Fri. 5:00 am-6:00 pm PST, Sat.-Sun. -7:00 am-4:00 pm PST.
Vehicle Testing
Kristen Tabar, general manager of the Electronics Systems 2 Department at the Toyota Technical Center, talks about how Toyota tests their vehicles and electronics.
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Third-Party Analysis Discredits David Gilbert's Congressional Testimony
Toyota and Exponent, one of the country's leading engineering and scientific firms, have discredited the findings of a Southern Illinois University professor, David Gilbert, who claimed that he could induce unintended acceleration in Toyota vehicles without leaving any trace. Exponent’s testing has proven that Gilbert’s demonstrations—first reported by ABC News—have misled the public and Congressional committees.
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Ronny - Master Diagnostic Technician
A dealership technician speaks of his confidence in Toyota vehicles.
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Vehicle Testing
Kristen Tabar, general manager of the Electronics Systems 2 Department at the Toyota Technical Center, talks about how Toyota tests their vehicles and electronics.
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Safety Features of ETCS
Learn about the fail safe features and diagnostic capabilities designed into the electronic throttle control systems to ensure a safe driving experience.
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Stopping Procedure for Toyota Hybrid Vehicles
Toyota hybrid models feature a system which automatically reduces engine and motor power if the brakes are applied while the accelerator pedal is depressed. Learn the proper procedure for bringing your hybrid vehicle to a stop.
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Pedal Assembly
A steel reinforcement bar eliminates the excess friction that can cause the pedal to stick.
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Floor Mat Entrapment
The potential risk for floor mat entrapment of accelerator pedals in certain Toyota models.
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"Runaway Prius" Event Analysis
Toyota engineers have offered key preliminary findings of a technical field examination and testing regarding an alleged "runaway Prius" event. The investigation has discovered significant inconsistencies between the "runaway Prius" event and the findings from the investigation.
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2010 Prius Anti-Lock Brake System (ABS)
A remedy to the inconsistent brake feel of the Anti-lock Brake System (ABS) as part of the voluntary safety recall for the 2010 Prius.
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"Restore" TV Commercial
Toyota is committed to its customers.
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"Commitment" TV Commercial
Watch the Toyota "Commitment" television commercial.
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Electronic Throttle Control
Electronic Throttle Control Systems (ETCS) have enhanced vehicle safety by making possible functions such as vehicle skid control. Learn how they work and the multiple fail-safe systems built into your Toyota's ETCS.
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Stopping Procedure
Learn the proper procedure for bringing your vehicle to a safe stop if you experience a sticking accelerator pedal.
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An Important Update: 02.11.2010
Toyota talks about how dealerships are taking actions for the recalls.
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Important Message
Important message from Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales, U.S.A., Inc.
Get More Recall Videos
Watch more videos about the recall on the Toyota YouTube channel.
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