Recall Information
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Ronny - Master Diagnostic Technician
A dealership technician speaks of his confidence in Toyota vehicles.
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Rapid Response SMART Team
Toyota Motor Sales has established a Swift Market Analysis Response Team to respond quickly to customer reports of unintended acceleration in the U.S.
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Third-Party Analysis of David Gilbert’s Congressional Testimony
Toyota and Exponent, one of the country's leading engineering and scientific firms, have questioned the findings of a Southern Illinois University professor, David Gilbert, who claimed that he could induce unintended acceleration in Toyota vehicles without leaving any trace. Exponent’s testing has proven that Gilbert’s demonstrations—first reported by ABC News—have misled the public and Congressional committees.
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Stopping Procedure for Toyota Hybrid Vehicles
Toyota hybrid models feature a system which automatically reduces engine and motor power if the brakes are applied while the accelerator pedal is depressed. Learn the proper procedure for bringing your hybrid vehicle to a stop.
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Pedal Assembly
A steel reinforcement bar eliminates the excess friction that can cause the pedal to stick.
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Floor Mat Entrapment
The potential risk for floor mat entrapment of accelerator pedals in certain Toyota models.
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2010 Prius Anti-Lock Brake System (ABS)
A remedy to the inconsistent brake feel of the Anti-lock Brake System (ABS) as part of the voluntary safety recall for the 2010 Prius.
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"Safety First" TV Commercial
Watch the Toyota "Safety First" TV Commercial.
Star Safety System™ consists of five advanced safety features that come standard on every Toyota: Vehicle Stability Control (VSC) [1] plus Traction Control (TRAC), Anti-lock Brake System (ABS) with Electronic Brake-force Distribution (EBD) and Brake Assist [2]. Now available on all Toyota models. -
Stopping Procedure
Learn the proper procedure for bringing your vehicle to a safe stop if you experience a sticking accelerator pedal.
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Ronny - Master Diagnostic Technician
A dealership technician speaks of his confidence in Toyota vehicles.
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Customer Perspective on Toyota Recall
View Toyota customers' perspectives on the Toyota recall.
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Dealer Perspective on Toyota Recall
A Toyota dealership general manager and a technician discuss the recalls and how they are handling recalled vehicles.
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Toyota Team Members Discuss the Toyota Recall
Team members from Toyota Motor Manufacturing, Kentucky, Inc. offer their perspectives on the Toyota recall.
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Toyota Team Members Discuss Toyota’s Improvements
Toyota manufacturing team members from Toyota Motor Manufacturing, Kentucky offer their perspectives on the Toyota recall.
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Engineering Perspective on Toyota Recall
Toyota engineering and manufacturing team members offer their perspectives on Toyota and the recall.
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"Runaway Prius" Event Analysis
Toyota engineers have offered key preliminary findings of a technical field examination and testing regarding an alleged "runaway Prius" event. The investigation has discovered significant inconsistencies between the "runaway Prius" event and the findings from the investigation.
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"Restore" TV Commercial
Toyota is committed to its customers.
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"Commitment" TV Commercial
Watch the Toyota "Commitment" television commercial.
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An Important Update: 02.11.2010
Toyota talks about how dealerships are taking actions for the recalls.
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Important Message
Important message from Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales, U.S.A., Inc.