Recall Information
In The News
Read what these respected news sources are reporting about us:
Is your vehicle involved?
Below are the vehicles involved in the recent recalls.
Click on your vehicle for more information:
- 2005-2010 Avalon
- 2007-2010 Camry
- 2009-2010 Corolla
- 2008-2010 Highlander
- 2009-2010 Matrix
- 2004-2009 Prius
- 2010 Prius
- 2009-2010 RAV4
- 2003 Sequoia
- 2008-2010 Sequoia
- 1998-2010 Sienna
- 2005-2010 Tacoma
- 2007-2010 Tundra
- 2009-2010 VENZA
To find out if your vehicle is involved in the recent recalls, you can enter your VIN (Vehicle Identification Number) on The Toyota Owners Web site to find out if your specific vehicle is involved:
What We're Doing
Mailings for the Pedal Recall are complete.
Mailings for the Floor Mat Entrapment Recall are as follows:
- Avalon owner letters are complete
- Camry owner letters were sent starting in February 2010
- Highlander Hybrid owner letters were sent starting in late March 2010
- Highlander (non-Hybrid) owner letters were sent starting in late April 2010
- Prius owner letters were sent starting in late April 2010
- Tundra owner letters were sent starting in early May 2010
- Corolla and Matrix owner letters will be sent starting in early June 2010
The remaining owner letters will begin mailing in late June 2010.
To learn more about the recalls, visit our FAQs page.
If you have additional questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331. The Toyota Customer Experience Center hours are: Mon.-Fri. 5:00 am-6:00 pm PST, Sat.-Sun. -7:00 am-4:00 pm PST.
"Safety First" TV Commercial
-
Rapid-Response SMART Team
Toyota Motor Sales has established a Swift Market Analysis Response Team to respond quickly to customer reports of unintended acceleration in the U.S.
-
Third-Party Analysis of David Gilbert's Congressional Testimony
Toyota and Exponent, one of the country's leading engineering and scientific firms, have questioned the findings of a Southern Illinois University professor, David Gilbert, who claimed that he could induce unintended acceleration in Toyota vehicles without leaving any trace. Exponent’s testing has proven that Gilbert’s demonstrations—first reported by ABC News—have misled the public and Congressional committees.
-
Stopping Procedure for Toyota Hybrid Vehicles
Toyota hybrid models feature a system which automatically reduces engine and motor power if the brakes are applied while the accelerator pedal is depressed. Learn the proper procedure for bringing your hybrid vehicle to a stop.
-
Pedal Assembly
A steel reinforcement bar eliminates the excess friction that can cause the pedal to stick.
-
Floor Mat Entrapment
The potential risk for floor mat entrapment of accelerator pedals in certain Toyota models.
-
2010 Prius Anti-Lock Brake System (ABS)
A remedy to the inconsistent brake feel of the Anti-lock Brake System (ABS) as part of the voluntary safety recall for the 2010 Prius.
Toyota Safety Website
See how Toyota’s safety features work.
Toyota strives to develop technology that helps you stay out of harm’s way out on the road. We created the Toyota Safety Website to help keep you up to date on our latest innovations. Get the facts and see demos of safety features like the Star Safety System and Electronic Throttle Control System.
Learn More