Call Support 1-800-331-4331 Mon – Fri: 5:00 am – 6:00 pm PST
Sat: 7:00 am – 4:00 pm PST

Hands-Free Calling

Sending and Receiving Calls Using Hands-Free Calling

Toyota display audio systems feature voice recognition that controls phone functionality. See your Owner's Manual for a complete list of voice commands.
Note: "Press" refers to hard buttons on the sides of the screen; "Touch" refers to the display screen (phone or multimedia system).

  1. Phone must be paired. If it is not, please go to Pair a Phone to find out how to connect to Internet services or download the Bluetooth Pairing Guide
  2. Press the Hands-Free button on the steering wheel
  3. Say: "Call" or "Dial" (number); i.e. "Call 212-555-1212"
  4. Phone will dial and play call through speakers

Hands-Free Calling From Phonebook

  1. Press the Hands-Free button on the steering wheel
  2. Say: "Call" or "Dial" (name); i.e. "Call David Smith"
  3. If there is more than one phone number for David Smith, a list of choices will appear on the touchscreen
  4. The voice prompt will ask you to choose a number selection to call

To Hang Up or End Call

  1. To end a call, touch End Call on the screen
  2. Or push the phone hang-up button on the steering wheel to end the call

  • What is Entune?
    Entune 7 encompasses the complete audio display stack of your vehicle - including Bluetooth® 8, voice recognition, USB 11, AUX port, and your display screen. On select models equipped with premium audio head units, you have access to navigation and a rich set of Apps and Data Services, now referred to as the “Entune® App Suite” 7.
  • Will Entune® use my phone's data plan for operation?
    Yes, Entune® relies on your mobile phone's data plan and carrier charges will apply. Each application within Entune® will have different data usage depending on how often you engage each application. Daily use of Pandora® or iHeartRadio use large amounts of data and may have an impact on your cellular data plan. You can take a look at the data calculators provided on your cellular carrier's website or speak with your wireless carrier to understand what data plans would fit you the best.
  • Will Entune® work with my iPad® 10 or iPod® 10 Touch?
    Only smartphones and feature phones are tested and support Entune®.
  • Do I need a special Toyota application downloaded to my phone?
    Yes, there is a Toyota Entune® mobile application that you'll need for vehicle integration. Once you've registered on-line, you can link to your phone’s app store to download it.
  • Does the Voice Recognition system on Entune recognize different languages?
    The system can recognize English, Spanish and French once the language is changed in the system’s setting. For drivers with accents in their speech, the Entune system can now recognize different tonality, inflection points and accents. You can learn more through the use of the voice recognition training feature within the head unit.
  • How do I know if my vehicle has voice recognition capabilities?
    Advanced Voice Recognition is available on select model year 2014 and later Toyota vehicles, and can be used to operate most features within Entune App Suite 7. Voice recognition can be used by pressing the push-to-talk button on your vehicle's steering wheel. For more information, please refer to your Toyota Owner's Manual.
  • What new features does 'Advanced Voice Recognition' add over 'Voice Recognition'?
    "The new Advanced Voice Recognition brings in the following new features that will make it easier for you to interact with your vehicle navigation system:
    • All applications can be launched using voice commands.
    • All applications except Facebook Places and Fuel Guide can be operated using Advanced Voice Recognition, after launching the application.
    • The user will be prompted for smaller pieces of information to clarify a request.
    • The system can remember the context of the speech to allow for more human-like interaction so that the user does not need to repeat the subject.
    • Over 100,000 variations of commands are recognized, and you will be able to speak in a free form manner and still be understood.
    • You can use the Push-To-Talk (PTT) button on the steering wheel as the central location from which you can launch Voice Recognition for all multimedia functions, including apps, navigation, audio and phone.
    "
  • What applications can I launch with voice commands?
    You can launch all multimedia functions using voice commands, even those apps that do not have Advanced Voice Recognition capabilities after launching, such as Facebook Places and Fuel Guide.
  • What features come with Advanced Voice Recognition?
    All apps within Entune App Suite 7, except for Facebook Places and Fuel Guide, support Advanced Voice Recognition.
  • How do I know what commands to use to control an app?
    Advanced Voice Recognition can recognize a large variety of commands, and you can speak in a free-form sentence and still be understood. There is also a Hint Screen on your vehicle navigation system that displays sample commands that can be spoken, depending on the application that you are trying to operate.
  • How do I use the Push-To-Talk button on the steering wheel?
    The Push-To-Talk (PTT) button on your steering wheel allows you to activate Voice Recognition for all Applications, Navigation, Audio and Phone. All you have to do is press the button, and then say "Launch [Application Name]".
  1. Manufacturer's Suggested Retail Price, excludes the Delivery, Processing and Handling Fee of $825 for Cars, $885 for Small/Light Trucks (Sienna, RAV4, RAV4 EV, Highlander Gas, Highlander HV, FJ Cruiser, 4Runner, Tacoma and Venza), $1100 for Large Trucks (Tundra), and $925 for Large SUVs (Sequoia and Land Cruiser). (Historically, vehicle manufacturers and distributors have charged a separate fee for processing, handling and delivering vehicles to dealerships. Toyota's charge for these services is called the "Delivery, Processing and Handling Fee" and is based on the value of the processing, handling and delivery services Toyota provides as well as Toyota's overall pricing structure. Toyota may make a profit on the Delivery, Processing and Handling Fee.) Excludes taxes, license, title and available or regionally required equipment. The Delivery, Processing and Handling Fee in AL, AR, FL, GA, LA, MS, NC, OK, SC and TX will be higher. Actual dealer price will vary.
  2. 2014 EPA-estimated city/highway mileage. Actual mileage will vary.
        2015 EPA-estimated city/highway mileage. Actual mileage will vary.
  3. EPA-estimated driving range 103 miles when vehicle is fully charged. Excludes driving conditions. Actual mileage will vary.
  4. 2014 EPA-estimated mpg equivalent. Actual mpge will vary based on driving habits, charging practice, battery age, weather, temperature and road/traffic conditions. Battery capacity will decrease with time and use. For more information on mpge and range, please see www.fueleconomy.gov.
  5. 2014 EPA-estimated combined miles per gasoline gallon equivalent. Estimate includes consumption of electricity and gasoline energy during EV Mode operation. Actual results will vary for many reasons including driving conditions and how you drive and maintain your vehicle.
  6. 2014 EPA-estimated 51 city/49 highway/50 combined mpg estimates for Prius Plug-in. Actual mileage will vary.
  7. Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change. See toyota.com/entune for details.
  8. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toyota is under license. Other trademarks and trade names are those of their respective owners. The phones on this site claim to support Bluetooth® wireless technology audio streaming. Toyota does not endorse a particular phone or substantiate the Bluetooth® wireless technology audio streaming capability of the phones listed.
  9. Data services provided by XM Data Services on Premium HDD Navigation.
  10. iPod® and iPhone® are registered trademarks of Apple, Inc. All rights reserved.
  11. May not be compatible with all mobile phones, MP3/WMA players and like models.
  12. SiriusXM services require subscriptions, sold separately or as a package after trial period. If you decide to continue service after your trial, the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call SiriusXM at 1-866-635-2349. See the SiriusXM Customer Agreement for complete terms at siriusxm.com. All fees and programming are subject to change.

    © 2014 Sirius XM Radio Inc. Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio Inc. All rights reserved.
  13. DVD player functionality only available when vehicle is in Park with the emergency brake engaged.
  14. HD Radio™ technology manufactured under license from iBiquity Digital Corporation. U.S. and Foreign Patents. HD Radio™ and the HD and HD Radio™ logos are proprietary trademarks of iBiquity Digital Corporation.
  15. Availability and accuracy of the information provided by the navigation system or any XM services mentioned (if installed) are dependent upon many factors. Use common sense when relying on information provided. Services not available in every city or roadway. Periodic Entune app updates do not include navigation updates. Navigation updates are available at an additional cost from your local Toyota dealer. See your Navigation System Owner's Manual or contact XM for details.
  16. Plug-in Hybrid Apps are only available on the Prius Plug-in Hybrid Advanced model. Plug-in Hybrid Apps include Charge Management, Remote Climate, and Vehicle Finder. Charging Station Map is currently only available on the multimedia system display. Smartphone Apps available summer 2012 at no additional charge include Charging Station Map and ECO Dashboard. Users will have the ability to opt-in to various levels of services. All Plug-in Hybrid Apps require an active subscription to Safety Connect® and download of Entune™ app to compatible smartphone.
  17. An active Safety Connect® account is required. Safety Connect® is dependent upon the telematics device being in operative condition, cellular connection availability and satellite signal reception. All Prius Plug-in Hybrid Advanced models come with a three-year complimentary trial account, which begins on the date the vehicle is purchased by the customer. Customers can register for Safety Connect® at the dealer, or by calling Safety Connect® customer care at 1-800-331-4331. Price shown is current at time of publishing, pricing subject to change without notice.
  18. Maximum operation duration of this system is ten minutes. System may not operate if the hybrid battery is under load or if the battery charge is low. While plugged in, this system operates using power from grid. See your Owner's Manual for further information. By activating the Remote Climate feature, your vehicle’s accessory power will be powered on and any last known settings - for example air conditioning, radio and windshield wipers - will resume.
  19. Customers have the option of opting out of the Vehicle Finder application if so desired through the Entune™ account management website at www.myentune.com.
  20. Vehicle must be properly plugged into an operational power source and charge timer must be set to complete a Charge Now request.
  21. Pricing for Prius Plug-in Advanced Apps access post three-year complimentary trial period is an estimate. The addition of new Plug-in Hybrid Applications and services may warrant a price change. Applications and data services are subject to change without notice.
  22. Safety Connect® availability varies per equipped model. Not available on vehicles manufactured prior to fall 2009.
  23. Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availability, navigation map data, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support. Enrollment and Telematics Subscription Service Agreement required. A variety of subscription terms is available; charges vary by subscription term selected.