Toyota to Begin Voluntary Safety Recall on Certain 1998-2010 Model Year Siennas to Address Potential Corrosion on Spare Tire Cable
First- and Second-Generation Siennas In Cold Climate Areas with High Road Salt Use May Exhibit Condition
April 16, 2010 Torrance, Calif., - Toyota Motor Sales (TMS), U.S.A., Inc.,
today announced that it will launch a voluntary Safety Recall involving approximately
600,000 first- and second-generation Sienna 2WD minivans sold in the United States
to address potential corrosion in the spare tire carrier cable.
This condition may appear on certain 1998 through 2010 model year Siennas that
have been operated in cold climate areas with high road salt use. Continued prolonged
exposure to road salts may cause excessive corrosion of the carrier cable in some
of these vehicles. In the worst case, the carrier cable may fail and the spare
tire could become separated from the vehicle, a road hazard for following vehicles
that increases the likelihood of a crash.
Toyota is currently working to develop a remedy for this condition. Until this
remedy is developed, customers will receive an interim notice instructing them
to bring their vehicle to a dealership for a preliminary inspection.
Once the remedy has been developed, customers will receive a secondary notice
advising the customer of the remedy availability.
Steve St. Angelo, Toyota Chief Quality Officer for North America, said: Toyota
is listening to its customers attentively, and we want to make sure their voices
are heard. As part of that commitment, we are providing free inspections of the
spare tire carrier cable even in states that are not included in this recall.
We are also working diligently to develop a remedy as soon as possible.
In addition to the District of Columbia, vehicles originally sold or currently
registered in the following cold climate states with high road salt usage are
covered by this recall: Connecticut, Delaware, Illinois, Indiana, Kentucky, Massachusetts,
Maryland, Maine, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio,
Pennsylvania, Rhode Island, Virginia, Vermont, Wisconsin and West Virginia.
Owners of vehicles in other states will receive a separate Special Service Campaign
notification that includes details on how to obtain an inspection if they desire.
Toyota will perform the same inspection and repair for those vehicles at no charge.
The inspection will take approximately 30 minutes depending on the dealers
work schedule.
Detailed information and answers to questions are available to customers at www.toyota.com/recall
and at the Toyota Customer Experience Center at 1-800-331-4331.
