Lookup Safety Recalls
&
Service Campaigns
Get information on open safety recalls and service campaigns released since 1999 for Toyota, Lexus and Scion vehicles intended for sale or sold in the U.S., U.S. Territories, and Mexico using our quick and easy recall and campaign lookup below.
This information was last updated on October 10, 2017March 2016: Important Takata Airbag Safety Recall Information
More InformationUpdate May/June 2016: The National Highway Traffic Safety Administration (NHTSA) announced an industry-wide expansion of the Takata Inflator Recalls
More InformationIf you have received a Safety Recall or Special Service Campaign notice regarding your vehicle or have previously paid for Safety Recall or Special Service Campaign related repairs, you may be eligible for reimbursement. Click the button below to confirm if your vehicle is involved in a Safety Recall or Special Service Campaign and to submit your paperwork for reimbursement consideration.
U.S. Safety Recalls-
NHTSA Website
The National Highway Traffic Safety Administration ("NHTSA") provides information on its website about all safety recalls involving vehicles sold or offered for sale in the United States. To access the information, you can click on this link: https://www-odi.nhtsa.dot.gov/owners/ SearchVehicles
Campaign Definitions
Service Campaigns can be Safety Recall Campaigns, Special Service Campaigns, and/or Limited Service Campaigns.
If you have completed a Service Campaign, but are still concerned about your vehicle, please contact your local Toyota dealer for an inspection. Should you require additional assistance, please contact the Toyota Customer Experience Center at 1‑800‑331‑4331.
Safety Recall Campaign
In accordance with the requirements of the National Traffic and Motor Vehicle Safety
Act, when Toyota has determined that a
defect that relates to motor vehicle
safety exists in your vehicle, a Safety
Recall Campaign is launched. The
specified inspection and/or repair will be
performed at no charge to the vehicle owner.
Special Service Campaign
A Special Service Campaign is the Toyota
Owner notification program to inform
Owners about specific product or
technical issues that require inspection
and/or repair. These issues are
typically customer satisfaction initiatives. The described service will be performed at no
charge to the vehicle owner.
Limited Service Campaign
Limited Service Campaigns are
programs to inform customers about a
product or technical issue for which
inspection and/or repair is being
offered for a specific period. Toyota request s
that customers take advantage of this service
prior to an expiration date. The described
inspection and/or repair will be performed at no charge to the vehicle owner provided the
Limited Service Campaign has not
expired.
Information at
Your Service
If you have received a Safety Recall or Special Service Campaign notice regarding your vehicle or have previously paid for Safety Recall or Special Service Campaign related repairs, you may be eligible for reimbursement. Click the button below to confirm if your vehicle is involved in a Safety Recall or Special Service Campaign and to submit your paperwork for reimbursement consideration.
Below are the open safety recalls or service campaigns that have
not yet been completed for
your
vehicle.
Please
contact your local Toyota dealer for additional information.
Safety Recalls
Service Campaigns
Takata Recall Expansion
Update May/June 2016: The National Highway Traffic Safety Administration (NHTSA) announced an industry-wide expansion of the Takata Inflator Recall.
More InformationIf you have recently completed any of these Safety Recalls or Service Campaigns at an authorized Toyota Dealership, please disregard the notification above.
Contact Us
Toyota Newsroom
U.S. Safety Recalls-
NHTSA Website
The National Highway Traffic Safety
Administration ("NHTSA") provides information
on its website about all safety recalls involving
vehicles sold or offered for sale in the
United
States. To access the information,
you can click
on this link:
https://www-odi.nhtsa.dot.gov/owners/
SearchVehicles
Campaign Definitions
Service Campaigns can be Safety Recall Campaigns, Special Service Campaigns, and/or Limited Service Campaigns.
If you have completed a Service Campaign, but
are still concerned about your vehicle,
please contact your local Toyota dealer for an
inspection. Should you require additional
assistance, please contact the Toyota Customer
Experience Center at 1‑800‑331‑4331.
Safety Recall Campaign
In accordance with the requirements of the
National Traffic and Motor Vehicle Safety
Act,
when Toyota has determined that a
defect that
relates to motor vehicle
safety exists in your
vehicle, a Safety
Recall Campaign is launched.
The
specified inspection and/or repair will be
performed at no charge to the vehicle owner.
Special Service Campaign
A Special Service Campaign is the Toyota
Owner
notification program to inform
Owners about
specific product or
technical issues that require
inspection
and/or repair. These issues are
typically customer satisfaction initiatives. The
described service will be performed at no
charge
to the vehicle owner.
Limited Service Campaign
Limited Service Campaigns are
programs to
inform customers about a
product or technical
issue for which
inspection and/or repair is being
offered for a specific period. Toyota request
s
that customers take advantage of this service
prior to an expiration date. The described
inspection and/or repair will be performed at no
charge to the vehicle owner provided the
Limited
Service Campaign has not
expired.
