Contact Us

U.S. Safety Recalls-NHTSA Website

The National Highway Traffic Safety
Administration ("NHTSA") provides information
on its website about all safety recalls involving
vehicles sold or offered for sale in the United
States. To access the information, you can click
on this link:

https://www-odi.nhtsa.dot.gov/owners/
searchvehicles

Campaign Definitions

Service Campaigns can be Safety Recall Campaigns, Special Service Campaigns, and/or Limited Service Campaigns.

If you have completed a Service Campaign, but
are still concerned about your vehicle,
please contact your local Toyota dealer for an
inspection. Should you require additional
assistance, please contact the Toyota Customer
Experience Center at 1‑800‑331‑4331.

Safety Recall Campaign
In accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, when Toyota has determined that a defect that relates to motor vehicle safety exists in your vehicle, a Safety Recall Campaign is launched. The specified inspection and/or repair will be performed at no charge to the vehicle owner.

Special Service Campaign
A Special Service Campaign is the Toyota Owner notification program to inform Owners about specific product or technical issues that require inspection and/or repair. These issues are typically customer satisfaction initiatives. The described service will be performed at no charge to the vehicle owner.

Limited Service Campaign
Limited Service Campaigns are programs to inform customers about a product or technical issue for which inspection and/or repair is being offered for a specific period. Toyota requests that customers take advantage of this service prior to an expiration date. The described inspection and/or repair will be performed at no charge to the vehicle owner provided the Limited Service Campaign has not expired.